GMX Online Help
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FAQ about Login & Registration
How can I register with GMX?
How do I log in?
I moved to a different location. How do I update my personal information?
I deleted an e-mail address - can I reactivate or re-register it?
Why can I not register from a location in Germany, Austria or Switzerland?
I am visiting Germany/Austria/Switzerland - is it possible to log into my GMX.COM account?
How do I delete my GMX account?
How do I move an existing e-mail address to another account?
Why can I not register from a location in Germany, Austria or Switzerland?

How can I register with GMX?
Visit www.gmx.com and click Sign Up Now. You will find more information on Registration here.

How do I log in?
Information on Login is available here.

I moved to a different location. How do I update my personal information?
You can update your personal information in "Settings" -> "My Account".

I deleted an e-mail address - can I reactivate or re-register it?
Once an e-mail address has been deleted, it will be blocked according to our terms and cannot be registered by anyone during this time and the address will be blocked for 180 days.

For accounts which have been deleted accidentally, contact us via e-mail to have the account reactivated.

Please note that once the respective blocking period has passed, e-mail addresses may be made available for registration to all GMX members.

Why can I not register from a location in Germany, Austria or Switzerland?
GMX.COM is not available to users in these countries. Users living in Germany, Austria and Switzerland may use our German language website/service.

I am visiting Germany/Austria/Switzerland - is it possible to log into my GMX.COM account?
If you access GMX.COM in Germany, Austria or Switzerland, a different homepage will be displayed. If you have registered with GMX.COM, you can log into your account as usual, even from that page.

How do I delete my GMX account?
If you really want to delete your account, open My Account and select Delete Account. Please let us know the reason for leaving GMX.COM, enter your password and click Delete Account.


How do I move an existing e-mail address to another account?
We currently do not offer the option for moving e-mail addresses from one account to another. If you wish to consolidate several addresses under one account, you can avail of the Mail Collector tool for this. More information on the Mail Collector can be found here.

Why can I not register from a location in Germany, Austria or Switzerland?
GMX.COM is not available to users in these countries. Users living in Germany, Austria and Switzerland may use our German language website/service found at www.gmx.net.